Soter Healthcare Patient Advocate Services
At Soter Healthcare, we are dedicated to providing compassionate and effective solutions for patients facing medical situations. Our patient advocate services ensure that you receive the support and guidance you need when dealing with insurance companies and healthcare providers. We understand the challenges and frustrations that come with navigating the complex world of health insurance, especially when dealing with a serious illness or uncommon treatment. Our goal is to streamline this process and help you achieve the best possible outcomes in terms of access, quality, affordability, safety, and security.
Helping You Understand
As patient advocates, we work tirelessly to clarify diagnosis and treatment options, help you understand medical terms, access high-quality healthcare, negotiate coverage with health insurers and providers, communicate effectively with employers, find financing options, coordinate with healthcare and other service providers, and build your personal advocacy skills as needed. We serve patients with life-threatening and serious illnesses and their families, ensuring they receive the support they need during these challenging times.
Our Approach
Our process begins with a thorough evaluation of your health insurance policy and any denials from the insurance company. We use our expertise to find overlooked or ignored language in your coverage that may help your case. We then engage with your insurance company to uncover the real reasons behind any denials and work to create a path toward approval. Our services may also include helping you find the best doctors and hospitals for your condition, coordinating hospital admissions and care arrangements, and negotiating with providers to accept your benefits or other financial arrangements.
Our Fees
We offer fixed-cost services in most cases, with an initial Health Insurance Evaluation Fee of $800 and a standard Insurance Coverage Advocacy program cost of $2,800. Additional fees may apply for special circumstances or services, but we will always inform you of these expenses ahead of time. Contact us today to request our help with your medical situation, and let us guide you through the complex world of healthcare and insurance.
Over time, our clients have saved more than $3.2 Million in claims and services previously denied by their insurance companies. We offer an unparalleled 93% success rate.